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With social media replacing the space traditionally held by water coolers, professionals need to keep themselves in check and understand that instead of a handful of colleagues, the whole world is listening in, significantly elevating the risk and consequences.
Every organization, whether private, public, or not-for-profit, will experience their fair share of issues, crises, and abuse on their social media channels. Here are some best practices for handling these correspondences.
As advisers, by bringing discomfort and presenting hard truths, we prepare management to make informed decisions.
Your organization will face a crisis. It’s a question of when, not if, and entirely out of your control. What you can control is your response.
“Artificial intelligence isn’t going to take our jobs—it is going to empower us to perform at a higher level than ever before. Technology, in combination with human imagination, creates magic.”
Think of the deepest, most powerful truth you can tell your audience. Shape the canvas of your speech from there.
To be present and successful, organizations need to focus on capturing audiences during their micro-moments—instances when they’re searching for information while in the middle of an activity.
A colour holds a thousand emotions.
Right, wrong and everything in between.
A little Hygge never hurt anyone.
When out-of-office is the workplace.
What Amazon is doing right to beat all other retailers
Don't let language keep you in the dark.
